Terms of Use and Privacy Policy

Website terms and conditions

By using the KOY Tampereen Monitoimiareena website, areenatampere.fi, and the services provided by the website, you agree to comply with these terms and conditions. You must accept these terms and conditions in full in order to be able to use the website and its services.

The website services may also be accompanied by separate, service-specific terms of use. Where this is the case, the general website terms of use shall apply secondarily.

KOY Tampereen Monitoimiareena has the right to amend its website and the content thereof, as well as the terms and conditions, without prior notice; it also has the right to block access to the website at any time.

Privacy policy and personal data

KOY Tampereen Monitoimiareena collects and processes personal data in accordance with the applicable data protection legislation and protects users’ privacy in the processing of personal data. KOY Tampereen Monitoimiareena is committed to protecting the privacy of its website users and other customers.

As a rule, personal data is collected from data subjects themselves. Some parts of the website may request users to provide their personal information, such as when filling in a contact request or on subscribing to the newsletter. The collected data may be stored in KOY Tampereen Monitoimiareena’s registers, in which case the data will be used for the purposes specified in the related privacy policies. Data subjects can check their personal data by contacting KOY Tampereen Monitoimiareena. KOY Tampereen Monitoimiareena corrects or deletes incomplete, incorrect or outdated personal data on request.

Personal data are processed for the purpose of managing KOY Tampereen Monitoimiareena’s services, operations and customer relationships. The data are also used for marketing efforts targeted at customers. Further information is available from the customer register privacy statement. If you have any questions regarding these terms and conditions or the privacy policy, please contact us by email: tuomas.kinnunen@srv.fi.

Submission of information

By submitting or offering information and material to KOY Tampereen Monitoimiareena (e.g. information, orders, requests, suggestions, ideas, feedback or similar information) either through the website or by email, you agree to comply with the following terms and conditions: (i) the material you submit is not illegal or otherwise unsuitable for publication; (ii) you have taken the necessary action to remove any viruses, contamination or destructive features that may be present in the material you submit to the website before submitting the material; (iii) the material is yours or you have the unlimited right to submit it to KOY Tampereen Monitoimiareena, and KOY Tampereen Monitoimiareena has the right to publish the material you submit free of charge and/or to include the material or any part of it in its services without any liability or payment obligation and without mentioning the source; (iv) you will not submit any claims based on the material you submit to KOY Tampereen Monitoimiareena; and (v) you agree to reimburse KOY Tampereen Monitoimiareena for any costs it may incur as a result of any measures taken by a third party because of any material you submit. KOY Tampereen Monitoimiareena may, at its discretion, remove any material sent by users from its website at any time.

Copyright

Copyrights and other intellectual property rights regarding this website belong to KOY Tampereen Monitoimiareena. The brands and logos on the KOY Tampereen Monitoimiareena website are trademarks or registered trademarks of KOY Tampere Monitoimiareena and the brands it represents. The use of the website and the information contained therein for personal, non-commercial purposes is permitted. Otherwise, copying, transferring, distributing or storing the content of the website or parts thereof in any form is prohibited without the prior written consent of KOY Tampereen Monitoimiareena.

Responsibilities

The content of this website is provided “as is”. The use of the information or services on this website is at the user’s risk. KOY Tampereen Monitoimiareena is not responsible for the content, correctness, timeliness or reliability of the information on the website, and the uninterrupted or error-free functioning of the website cannot be guaranteed.

KOY Tampereen Monitoimiareena is not responsible for any direct or indirect damages caused by the website or any interruptions to its use, even if the possibility of such damage has been reported to KOY Tampereen Monitoimiareena. The responsibility of KOY Tampereen Monitoimiareena is, at most, compliant with the mandatory provisions of Finnish law.

Cookies

A cookie is a small text file that is sent to and stored on users’ computers. Cookies do not harm users’ computers or files. KOY Tampereen Monitoimiareena uses cookies and similar techniques to implement and develop the website and services, to improve user experience of the online service, and to target marketing in the services offered by KOY Tampereen Monitoimiareena or its partners.

With Cookies, KOY Tampereen Monitoimiareena may collect information on features such as the previous website a user has visited, which of our pages are browsed and when, which browser is being used, which operating system a user has and the IP address of a user’s computer. Users cannot be identified by cookies alone. However, information obtained through cookies and other similar techniques may be associated with an identified user who has, for example, subscribed to our newsletter or registered for events organised by KOY Tampereen Monitoimiareena. In this case, data will be collected and processed in a manner consistent with the privacy policy.

If you wish, you can refuse cookies by changing your browser settings so that your browser does not allow cookies. If you disable this feature, it may result in some services slowing down or blocking access to some websites.

The KOY Tampereen Monitoimiareena website uses Google Analytics tools. The Google Analytics application uses cookies to generate statistics and analyse the use of the website. You can prevent tracking by using the Google Analytics opt-out browser add-on. Cookies collect anonymised data about web traffic, and such data is not associated with an individual.

KOY Tampereen Monitoimiareena may also use the data collected on the use of the website to produce targeted advertising or content. KOY Tampereen Monitoimiareena may create target groups based on the websites that certain users have visited. KOY Tampereen Monitoimiareena may show advertising or content to these target groups that is likely to be of interest to them based on their previous online behaviour. When creating target group segments, KOY Tampereen Monitoimiareena may use partners as well as data on behaviour collected from websites other than the KOY Tampereen Monitoimiareena website.

Links and social plugins

The website may include links to third party websites and so-called social plugins (e.g. Facebook and LinkedIn extensions). Third party-hosted plugins provided on the KOY Tampereen Monitoimiareena website are downloaded from their respective servers, in which case a third party may set its own cookies.

Any third party services offered by the KOY Tampereen Monitoimiareena website and services or third party applications are subject to the respective third party’s terms and conditions. KOY Tampereen Monitoimiareena is not responsible for the content on third party websites or the use of these websites.

Applicable law

These terms shall be governed by Finnish law, excluding any conflict of laws provisions. Any disputes shall be dealt with by Espoo District Court.

Privacy statement

KOY Tampereen Monitoimiareena marketing register privacy statement

1       Data controller

KOY Tampereen Monitoimiareena, Business ID 2792951-4
c/o SRV Rakennus Oy
PO Box 555, 02601 Espoo

2      Contact details for data file issues

Tuomas Kinnunen, Marketing Manager

Tampere Deck/the Arena company marketing and communication

Tampellan Esplanadi 2, 33100 Tampere
Tel. +358 40 651 2309, switchboard +358 201 455 200

tuomas.kinnunen@srv.fi

3      Name of the data file/register

KOY Tampereen Monitoimiareena marketing register

4      Purpose of and basis for processing personal data

The processing of personal data is based on KOY Tampereen Monitoimiareena’s legitimate interest (customer relationship and direct marketing), handling enquiries and delivering subscriptions to newsletters made by data subjects at their request, and the consent of the data subjects when this is necessary for sending electronic direct marketing messages.

Personal data is used for the following purposes: the sale, provision, production and development of KOY Tampereen Monitoimiareena’s products and services, direct marketing (by letter, by telephone and electronically) and online advertising, as well as targeted direct marketing efforts, conducting surveys and market research, organising marketing-related competitions and prize draws. The data are also used to design and develop KOY Tampereen Monitoimiareena’s business operations and services.

5      Data content of the data file and groups of data subjects

The data file contains the following personal data about potential customers, customers and newsletter subscribers:

  • Basic information: Name, address, telephone number, email address
  • Occupation, age, gender, language
  • Interests reported by the data subject and the marketing activities directed to the data subject
  • Use of the website and browsing information; details about the data subject’s device, such as IP address
  • Direct marketing prohibitions and authorisations
  • Any other information provided by the data subject
  • Information about social media use; e.g. the areenatampere.fi website may have social media features, such as Facebook’s Like and Share buttons. We collect data about the use of these features. For more information, please read the privacy statement of the company in question.

6      Data sources

The data stored in the data file are regularly collected from the data subjects in connection with the use of the services and the website, filling in a contact request or other form, or participation at events.

Personal data may also be collected and updated from the Population Register Centre and similar public and private registers.

7       Disclosures and transfers of data and data transfer outside the EU or the EEA

In principle, KOY Tampereen Monitoimiareena does not transfer data to third parties. However, data may occasionally be disclosed to KOY Tampereen Monitoimiareena’s partners for direct marketing purposes in accordance with the law, unless the data subject has denied such processing and disclosure.

KOY Tampereen Monitoimiareena uses external service providers (subcontractors) to perform the tasks listed in this statement. These subcontractors include producers of ICT, marketing and communications services. Personal data are transferred to subcontractors only to the extent necessary to provide the services. Subcontractors process personal data on behalf of the controller in accordance with the controller’s instructions. KOY Tampereen Monitoimiareena ensures compliance with the data protection principles through data processing agreements with its subcontractors that process personal data.

In principle, personal data are not transferred outside the EU or the EEA. If, by way of exception, personal data are transferred outside the EU or the EEA, KOY Tampereen Monitoimiareena will provide an adequate level of data protection by using the standard contractual clauses approved by the EU Commission.

8      Data protection principles and storage periods of the data file

Only employees authorised to process personal data have access to the system containing personal data. Each user has its own username and password for accessing the system. The data are collected in databases, which are protected by firewalls, passwords and other technical measures. Databases and their backups are located in locked spaces and only certain pre-designated persons have access to the data.

Personal data are stored for as long as necessary for the purpose of processing the data. KOY Tampereen Monitoimiareena regularly assesses the need to store the data and also takes reasonable measures to ensure that the data file does not contain any information about data subjects that is incompatible, outdated or incorrect in terms of the purposes of processing.

9      Rights of data subjects

Data subjects have the right to object to the processing of personal data for the purposes of direct marketing, surveys and market research and related profiling. Such a prohibition may be submitted to the controller’s contact person at any time or by leaving the mailing list in the manner described in the marketing communications, for example.

Data subjects have the right to check the data stored in the data file concerning themselves and the right to request the rectification or deletion of any incorrect data. Requests to this effect must be made in person or in writing to the address mentioned in Section 2.

In accordance with the General Data Protection Regulation, data subjects have the right to object to or to request the restriction of the processing of their data and to lodge a complaint with the Data Protection Ombudsman about the processing of their personal data.